Policies

Refunds & Cancellation Policy

  • Foxbridge Golf Club has a 24-hour tee time cancellation policy.
  • The green fee is 100% non-refundable for no-shows or for cancellation requests within 24 hours of tee-off times.
  • If canceled prior to 24 hours, please email to [email protected] with your refund request, including the date and time you canceled, your confirmation number and the last 4 digits of the card. Refunds will take 2-3 weeks to be completed.

Rain check (rebooking tee time) policy

  • A rain check also known as rebooking tee, must be used at the same time of cancellation.
  • A rain check (rebooking of tee time) may be issued for a future visit if staff deem the golf course unplayable due to bad weather or lightning.
  • Based on the number of holes played and the green fee paid for your round, you will be issued a credit for the un-played holes to be used for future green fees only. Such rain checks must be rebooked at the same time of cancellation.

Lightning Policy

  1. Foxbridge Golf Course & Country Club Management Team consider the safety of its Members and Guests the top priority during inclement weather. Weather reports and local conditions are monitored during storm warnings.
  2. If there is a risk of lightning play MUST be discontinued. Foxbridge Golf club is not responsible for the safety of any golfer on the course and it is therefore your responsibility to remove yourself from any situation which you deem dangerous.
  3. If you see lightning or hear the klaxon (three short blasts) the following will apply
    • Proceed immediately to the clubhouse or the halfway hut (if it is nearer to your location) – these are the safest places on the course
    • Do not continue to play golf and do not seek shelter under trees. Trees do not protect you from lightning.
    • During competitions, if there is a lightning risk, play will be suspended and players must leave the course.
    • Where play is automatically suspended on the sound of the klaxon, a player may not override the Policy decision to evacuate the course.
    • Players should stop play and seek shelter any time they believe lightning threatens them, even if the klaxon has not been sounded.
  4. Although the Club will take every precaution to ensure the safety of players during a thunderstorm, it is a player's own responsibility to discontinue play when in his/her opinion lightning is a threat. It is not always possible to monitor conditions on the entire course and players have a duty of care to themselves. They should therefore familiarise themselves with both the Club policy and the Rules of Golf.
  5. All adults who work with children are accountable for the way in which they manage risk and the welfare of each child. Foxbridge Golf Club has a duty of care in this respect and accepts that the Club should take extra responsibility when juniors are on the course during inclement weather conditions. Where a risk from lightning is foreseen, or apparent, Club staff will take positive steps to reduce the risk to juniors including going out on to the course to escort them to safety.

Frost Delays: Six Things Every Golfer Should Know

  1. When the golf course runs a frost delay this normally pushes back all the tee times until the ground has warmed up enough to melt the frost.
  2. Golf course turf is normally resilient to traffic, but when ice crystals form inside the plants, they become brittle and vulnerable to damage. Walking or driving over frost-covered grass may rupture plant cells, leading to dead turf. The plants may be weakened without immediately showing the effects. It can take grass more than a month to recover from this damage.
  3. Many of us have looked out our windows at home and seen no signs of frost, only to find a frost delay when we reach the golf course. This is because frost can linger in colder microclimates long after other areas have thawed. If you are worried about a potential frost delay it is best to call the Proshop to check on conditions at the course before leaving home.
  4. Frost damage can occur on any part of the golf course, but it poses the greatest risk to closely mown turf. Putting greens are particularly vulnerable because they experience the most concentrated traffic. A foursome typically takes 300 steps or more on each putting green; if there is frost present, all those steps could cause serious damage.
  5. No signs of frost on the first tee? That doesn’t mean you will get the “all clear” sign. If frost remains in areas that are unavoidable early in the round, the course must remain closed. It is also important to remember that once the frost is totally clear, the maintenance staff will need time to catch up on course preparations before play can begin.
  6. Shade extends frost delays by preventing sunlight from melting the frost. Pruning or removing trees that shade primary playing surfaces can improve the course’s overall health and reduce the duration of frost delays. This is especially true on holes played early in the round.

Resumption of Play

  • Where play has been suspended due to lightning, play must be resumed where it was discontinued.

General

  • Always repair divots and ball marks
  • Obey all golf cart rules and signs
  • Keep up with the group in front of you
  • No outside alcohol
  • We insist that all members adhere to the lightning policy. Failure to do so is at your own risk and Foxbridge Golf Club accepts no liability for any Member or Guest who fails to co-operate with any decision to suspend play and close the course.
  • It is not the responsibility of staff to retrieve clubs, equipment or trolleys from the course during a lightning storm where play has been suspended, as their safety may be jeopardised.
  • Please note that golf carts do NOT give protection from lightning.
LIGHTNING IS A SEVERE HAZARD THAT MUST BE VIEWED SERIOUSLY